Julie Uhrman apologizes to backers for shipping issues; consoles now expected in 15-17 days.
Ouya founder and CEO Julie Uhrman is “pissed” about delayed Ouya shipments, she said in an update to the console’s Kickstarter page today (via GamesIndustry International).
“I am pissed,” she said. “Some of you have not yet received your Ouya, and to you, I apologize. I did not promise to ship to most of you before we hit store shelves. I promised to ship to all of you. I’ve been reading your comments, and we are working to solve this.”
Uhrman said Ouya shipment issues are the fault of the company’s distribution partners. She said units were delivered in May, but some still have not been shipped.
“We paid for shipping, yet the deliveries remain incomplete. We know everyone is getting their Ouya, but it is taking longer than we expected,” she said.
Ouya head of operations Ken Stephens said those who ordered a system can expect their console to arrive in 15-17 days once shipped from Hong Kong.
“Over the past few months, we encountered and conquered many challenges spanning both hardware and software in order to bring the best product we could to market,” Stephens said. “We have tried to make sure that the challenges we faced did not impact our early supporters, but unfortunately we came up short.”
The $99 Android-powered Ouya launched today in the United States and internationally. The console is currently sold out at Amazon.
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