Upon learning that PC copies of Deus Ex: Human Revolution include a code that can be redeemed for a free OnLive copy of the game, GameStop instructed employees to open and remove the code. Customers weren’t told this was happening and that they were buying a new, already opened game. Instead of continuing to do that, GameStop is instead pulling all regular edition PC copies from store shelves so they can be recalled.
This is according to a memo sent out to employees that was acquired by Giant Bomb. The reason for this is identified as the included OnLive codes, with the memo reading in part, “As GameStop is developing a streaming service in our Spawn Labs Cloud Gaming Division, the coupon that was included is for a competitive service. We are returning all copies of the PC regular edition to the vendor in agreement with Square Enix.”
Employees are directed to use these pulled copies to fill any pre-orders that might remain, but it looks like the remainder — with the OnLive codes presumably already removed — will be going back to publisher Square Enix.
