Neither Game or GameStation will stock March releases from EA; both retailers cancelling pre-orders, reportedly not offering cash refunds.
The woes of UK games retailer Game, and its subsidiary Gamestation, continue. EA has confirmed that anyone who has pre-ordered the Mass Effect 3 N7 Collector’s Edition from any outlet other than Amazon, Play.com, Zavvi, and ShopTo.net should re-order through one of those four named retailers.
Though EA’s announcement did not call out Game or Gamestation specifically, UK industry news site gamesindustry.biz reported that the stores would not be stocking any new EA games after the release of SSX this week. Gamesindustry.biz also reported that refunds would only be available as store credit, rather than cash.
An internal Game email from Tom Devine, the firm’s managing director of Northern European operations, obtained by the site said that the Game group would not be stocking any of EA’s March releases, citing not being able to get “the right credit terms” from EA.
Devine then provided the following message for staff to give to those who had pre-ordered Mass Effect 3, explaining that the firm could no longer fulfil those orders: “”If you have placed a deposit for a pre-order or are uncertain that your existing pre-order will be guaranteed, please contact your local retailer.” Those who suffered from cancellations will also be offered £5 of Reward points.
Attempts to call Game’s stores were met with a recorded message, telling anyone who wants information on their Mass Effect pre-orders to go to the firm’s website–which is still offering standard editions for pre-order, as well as the PlayStation 3 edition of the N7 Collector’s Edition.
Neither EA nor Game Group had responded to requests for comment at press time.
For more on Mass Effect 3, take a look at GameSpot’s recent video preview that looks at the series’ evolution, embedded below.
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